Sprib Me Privacy Policy – How We Protect Your Data in Pakistan

When you register on Sprib Me and use the platform, we collect different categories of personal information depending on how you interact with the platform. The table below gives a clear breakdown of what we collect and why.

We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data. We collect only what is necessary to operate your account and meet our legal obligations.

Sprib Me collects your personal data through three main channels:

• Directly from you: When you register an account, make a deposit, submit a withdrawal request, contact customer support, participate in a promotion, or update your account settings, you provide information directly to us.
• Automatically through platform use: When you browse spribme.com or use any feature of the platform, our systems automatically collect technical data such as your IP address, device characteristics, session timing, and navigation patterns. This happens through standard web server logs and cookies (described in Section 7).
• From third-party payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, NayaPay, SadaPay, your bank, or a card network, those providers may share transaction confirmation data with Sprib Me for the purpose of verifying and reconciling your payment. The information shared is limited to what is necessary for payment confirmation.

Sprib Me does not purchase personal data from data brokers or third-party marketing companies, and does not import contact lists from any external source.

Every use of your personal data by Sprib Me falls within one of the following purposes:

• Account management: Creating, maintaining, and operating your Sprib Me account, including verifying your identity and age when required.
• Payment processing: Receiving and confirming your deposits, processing your withdrawal requests, and maintaining accurate financial records of all transactions on your account.
• Customer support: Responding to your queries, resolving disputes, processing complaints, and maintaining a record of support interactions for quality and compliance purposes.
• Security and fraud prevention: Detecting and preventing unauthorised account access, identifying fraudulent transactions, monitoring for multi-account violations, and protecting the integrity of the platform.
• Responsible gaming: Monitoring your betting patterns for signs of problem gambling behaviour, applying and enforcing deposit limits and self-exclusion requests, and complying with responsible gaming obligations.
• Legal compliance: Meeting anti-money-laundering (AML) obligations, maintaining records required by applicable regulations, and responding to lawful requests from regulatory authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how Pakistani players use the platform and to inform product development decisions.
• Direct communications: Sending you service-related notifications (account confirmations, payment receipts, security alerts) and, where you have opted in, promotional offers relevant to your activity on Sprib Me.

We will never use your data for any purpose that is incompatible with the purposes listed above without obtaining your explicit consent first.

Every time Sprib Me processes your personal data, we do so on one of the following legal grounds:

• Contract performance: Processing necessary to operate your account, process your bets, and deliver the services you signed up for. Without this processing, we cannot provide you with a Sprib Me account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and record-keeping mandates.
• Legitimate interests: Processing carried out for Sprib Me's legitimate business interests — such as fraud detection, platform security, responsible gaming monitoring, and improving our products — where those interests are balanced against your right to privacy.
• Consent: Where we send you optional marketing communications or use non-essential cookies, we do so only with your explicit consent. You may withdraw consent at any time by contacting support or updating your communication preferences in account settings.

Sprib Me does not sell your personal data. We share your information only in the following specific, controlled circumstances:

• Payment processors: JazzCash, Easypaisa, NayaPay, SadaPay, bank partners, and card networks receive the minimum transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by their obligations under Pakistan's financial regulations.
• Game providers: Third-party game studios whose products are hosted on Sprib Me (live dealer providers, fishing game providers, etc.) receive session tokens and stake data necessary to operate game rounds. They do not receive your personal identity or payment details.
• Identity verification services: Where regulatory requirements trigger identity or age verification, we may share relevant documents with a third-party KYC verification provider. These providers are contractually bound to process your data solely for this purpose.
• Fraud prevention and security services: We use specialist fraud detection tools that process IP, device, and behavioural data to identify suspicious activity. Results are used internally and are not shared further.
• Regulatory and law enforcement authorities: We are legally required to disclose certain information to financial regulatory bodies, tax authorities, or law enforcement when lawfully requested. We will inform you of any such disclosure where we are legally permitted to do so.
• Professional advisers: Lawyers, auditors, and compliance consultants who advise Sprib Me may access data to the extent strictly necessary for their advisory role, under confidentiality obligations.

No party outside these categories receives your personal data from Sprib Me for any purpose. We do not share data with third-party advertisers, data brokers, or social media platforms.

Sprib Me retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your account being open plus a minimum of five years after closure, in line with standard financial record-keeping and AML compliance obligations.
• Transaction and betting records: Retained for a minimum of five years following each transaction. This period may be extended if a transaction is the subject of an active investigation or dispute.
• Identity verification documents: Retained for five years following account closure, or longer if required by applicable anti-money-laundering regulations.
• Support communications: Retained for three years from the date of the most recent interaction, or for the duration of any open dispute.
• Technical and usage data: Aggregated and anonymised after twelve months. Individual session logs are deleted after ninety days unless relevant to an active security investigation.
• Marketing consent records: Retained until you withdraw consent plus three years, to demonstrate that communications were lawfully sent.

When data is no longer required under any retention obligation, Sprib Me securely destroys or anonymises it so that it can no longer be linked to you personally.

Sprib Me uses cookies and similar tracking technologies on spribme.com. These are small text files placed on your device that help the platform function correctly and allow us to understand how it is being used. We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit, security tokens, and cookies that remember your language and currency preferences. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages they visit, how long they spend in different sections, and what features are most used. This data is aggregated and anonymised. These cookies are only placed with your consent.
• Functional cookies: Remember your preferences across sessions — such as your default stake size, notification settings, and display preferences. These improve your experience but are not strictly essential. Placed with your consent.

Sprib Me does not use third-party advertising or behavioural tracking cookies. No cookie data collected on spribme.com is shared with external advertising networks or social media platforms.

You can manage your cookie preferences at any time through your browser settings. Blocking essential cookies will prevent the platform from working properly. Blocking analytics and functional cookies will reduce some convenience features but will not prevent you from placing bets or managing your account.

The security of your personal and financial data is one of Sprib Me's most fundamental operational priorities. We implement the following technical and organisational measures to protect your information:

• SSL/TLS encryption: All data transmitted between your device and spribme.com is encrypted using industry-standard SSL/TLS protocols. The padlock in your browser address bar confirms this encryption is active during every session.
• Encrypted data storage: Sensitive data including financial information and identity documents is stored in encrypted form. Encryption keys are managed separately from the data they protect.
• Access controls: Internal access to player data is restricted on a strict need-to-know basis. Staff who handle player data are subject to confidentiality agreements and receive regular data protection training.
• OTP authentication: Account login and key account actions (such as changing your withdrawal method) require OTP verification sent to your registered mobile number, providing a second layer of authentication beyond your password.
• Automated fraud monitoring: Our systems continuously monitor login patterns, transaction behaviour, and device fingerprints to detect and respond to potential security breaches in real time.
• Regular security review: Sprib Me's technical infrastructure is regularly reviewed and updated to address emerging security threats.

While no online platform can guarantee absolute security against every possible threat, Sprib Me's security posture is designed to make unauthorised access to player data extremely difficult and to detect and respond to any breach promptly. If you suspect your account has been compromised, contact our support team immediately.

As a Sprib Me player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via the live chat on the platform or by email at support@spribme.com.

We aim to respond to all data rights requests within 30 days. For complex requests, we may extend this by a further 60 days with notice. We will never charge a fee for exercising your rights unless a request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee.

Sprib Me is strictly an 18+ platform. We do not knowingly collect, process, or store any personal data from persons under the age of 18. Our registration process includes an age declaration and we reserve the right to request proof of age at any time.

If Sprib Me discovers that an account has been created by a person under 18, the account will be immediately closed, all funds will be returned to the original payment source used for deposit, and all personal data associated with the account will be deleted from our systems as promptly as possible.

If you are a parent or guardian and believe your child has registered on Sprib Me, please contact our support team immediately with details so we can investigate and act without delay.

Sprib Me may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes, we will:

• Update the "Last updated" date shown at the top of this page.
• Post a prominent notice on the platform for a reasonable period following the change.
• Where practical and where the change is significant, send a notification to your registered contact details.

Continued use of Sprib Me after the effective date of a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically, particularly before making large deposits or sharing sensitive documents.

Where a proposed change would require your consent that we do not currently hold — for example, a new use of your data that was not covered by this policy when you registered — we will seek your explicit consent before proceeding.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a concern about how Sprib Me has handled your personal information, you can reach us through the following channels:

• Live chat: Available 24/7 directly on spribme.com. The fastest way to get a response for routine queries.
• Email: support@spribme.com — for formal data rights requests, please mark your message "Data Privacy Request" in the subject line.

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days. If your concern relates to a possible data breach or security incident affecting your account, please contact us via live chat immediately so we can take urgent action.